Purpose-led
Collect only information needed for a clear business purpose.

Your information
How Moyla will collect, use, protect, retain and respond to requests about personal information.
A plain-language structure for how Moyla will handle personal information.
Collect only information needed for a clear business purpose.
Marketing choices remain separate from order communication.
Access, correction and deletion requests follow a verified process.
Working policy structure
Working draft · Review date: 31 October 2026
Account, order, payment-status, delivery, consent and support information needed to operate the store safely.
To operate accounts, accept and fulfil orders, prevent fraud, provide support, meet legal duties and send permission-based marketing.
The final notice will explain access, correction, objection, deletion, complaints and consent withdrawal under the applicable South African framework.
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